Shipping policy

At K’s Aromatic Gifts, we take pride in preparing and packaging your order with care. Please review our shipping guidelines below:

Processing Time

  • Orders are typically processed and shipped within 7-10 business days.

  • During busy seasons, holidays, or special promotions, processing times may be slightly longer.

Shipping Carriers

  • All orders are shipped through trusted carriers such as USPS, UPS, or FedEx.

  • Once your order has been accepted by the carrier, we are not responsible for lost, delayed, or stolen packages.

Tracking

  • A tracking number will be provided once your order has shipped.

  • Please allow up to 24 hours for tracking updates to appear.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and chosen carrier service.

  • Free shipping promotions, when available, will be applied automatically at checkout.

Issues with Delivery

  • If you experience a delivery issue, please contact the shipping carrier directly using your tracking number.

  • We are happy to assist by providing details needed to support your claim with the carrier.

Additional Notes

  • We currently only ship within the contiguous United States, but keep an eye out for additions to shipping locations!

  • For the best experience, we recommend selecting shipping options that include insurance if you’d like additional protection.

Thank you for supporting our small business and trusting us to bring a little joy to your home 💜